{"id":1082,"date":"2018-08-27T04:45:25","date_gmt":"2018-08-27T04:45:25","guid":{"rendered":"https:\/\/www.writersghana.com\/?p=1082"},"modified":"2018-08-27T04:45:25","modified_gmt":"2018-08-27T04:45:25","slug":"road-to-emmaus-leaving-ghana-requires-more-than-a-leap-of-faith","status":"publish","type":"post","link":"https:\/\/writersghana.com\/index.php\/2018\/08\/27\/road-to-emmaus-leaving-ghana-requires-more-than-a-leap-of-faith\/","title":{"rendered":"ROAD TO EMMAUS; leaving Ghana requires more than a leap of faith"},"content":{"rendered":"

By Isaac Ato MENSAH<\/p>\n

Accra- 27 August, 2018.<\/p>\n

 <\/p>\n

We all know living in Ghana is tough.<\/p>\n

Now when was the last time you tried leaving Ghana, starting from renewing your passport?<\/p>\n

Last week I tried renewing my passport by buying an online application form.<\/p>\n

I\u2019d never heard of an online passport application form until I got into the Osu Oxford Street Ecobank where the teller told me hard copies were not available.<\/p>\n

He said the online form works just the same.<\/p>\n

I believed him.<\/p>\n

I started the online process on Friday through to Sunday midday.<\/p>\n

Then I gave up.<\/p>\n

\"\"<\/p>\n

It\u2019s far easier to wake up at 4am and join the queue at the passport office, that is, if you live in Accra.<\/p>\n

Besides I was buying for four persons.<\/p>\n

Whilst I have a flexible weekday schedule, the other three persons do not.<\/p>\n

From 1st<\/sup> September, they will struggle to find time.<\/p>\n

Even though, I couldn\u2019t guarantee which date the online application will give us to visit the passport office for our photographs to be taken, I thought I could do any corrections myself online and hence, it was the better option.<\/p>\n

I made a mistake; I broke my rule- \u2018Just stick to your routine when accessing services in Ghana.\u2019<\/p>\n

Why did I break my rule?<\/p>\n

All four of us don\u2019t need the passports urgently to travel, even though we have no reliable ID cards.<\/p>\n

On that score I forgive myself even though three days of continuous logging in was more than hell.<\/p>\n

Different email addresses, different phone numbers, different passwords- for all four applicants were tried by us several times over several days and nights.<\/p>\n

We moved from a Tigo internet connection to a Vodafone’s and to an internet caf\u00e9 and back and forth with different permutations and combinations.<\/p>\n

Three precious days of anxiety- just like the disciples on the road to Emmaus, who waited for three days for the saviour to be raised from the dead.<\/p>\n

My heart started racing.<\/p>\n

How will I explain to Ecobank Monday morning to refund the monies without they talking us into retrying?<\/p>\n

We don\u2019t wanna retry; we just need the paper application forms.<\/p>\n

An advertised service- a website, should deliver on its brand promise.<\/p>\n

\"\"<\/p>\n

The believability in a product or brand is only attained by consuming the product- no PR or advertisement can replace brand experience.<\/p>\n

We never believed the given telephone numbers of the passport office would work on weekends, but we decided to try Sunday afternoon, just so that we won’t regret not having taken a leap of faith.<\/p>\n

0303978370 \u2013 \u2018Cannot be reached\u2026please leave a message.\u2019<\/p>\n

Suffix 372 \u2013 \u2018Same, same\u2019.<\/p>\n

Suffix 369 \u2013 \u2018Nah, nah\u2019.<\/p>\n

371 \u2013 We tried the third and fourth lines just to confirm our slowness.<\/p>\n

\u2018How foolish you are and how slow to believe all that the prophets have spoken,\u2019- Luke Chapter 24 verse 25.<\/p>\n

Please replace prophets with scientists.<\/p>\n

Some persons advise that once you haven\u2019t gotten through the system you shouldn\u2019t criticize or write about your frustrations because you could be frustrated further.<\/p>\n

‘Just pamper them and lobby your way through influential persons.’<\/p>\n

Or maybe, ‘Just offer some “envelopes” as inducement’.<\/p>\n

\u2018Showing appreciation,\u2019 we call it.<\/p>\n

\u2018It makes life easier. It\u2019s never a bribe. It depends on how you look at it,\u2019 is a possible response to the despondent.<\/p>\n

\u2018There is the Ghanaian way, your writing about this is abrasive and will offend the passport office and the honourable minister of foreign affairs,\u2019 is another probable response.<\/p>\n

\u2018You can ring a friend and share all the complaints like we all do, but don\u2019t write about it please,\u2019 could be yet another advice.<\/p>\n

‘Just use your connections and contacts within the system,’ is yet another view.<\/p>\n

\u2018Everyone will either insult you or avoid you at the passport office when they see you- and you\u2019ll suffer,\u2019 will be another response.<\/p>\n

One reassuring comment from Naeem Ahmed Ghafaar, a member of our editorial team is, \u2018They know the challenges that we have but they\u2019re using it to make their money. When they\u2019re out of power you\u2019ll see them talking, challenging the government. They\u2019ll complain about the same thing that they used to do. It\u2019s just like the right to information bill- who\u2019ll come and pass that bill\u2019.<\/p>\n

\u2018Are we supposed to just know, but not say?\u2019 the charge flashed back into my memory.<\/p>\n

Or can we say as everybody else, but we should not write?<\/p>\n

Have we scandalized or defamed Ghana\u2019s ministry of foreign affairs and Ecobank?<\/p>\n

Naeem Ahmed Ghafaar surmises,\u00a0\u2018Given a particular context of understanding and expectation of a speaker, if he decides not to talk as expected of him, refusing to talk will never eliminate or erase the content of his mind.\u2019<\/p>\n

What do you say?<\/p>\n

 <\/p>\n

Feedback; ato@writersghana.com<\/a><\/p>\n

Writers and Shakespeares Ghana Limited exists to be a moral and intellectual guide to the best practice of public relations and integrated communications around the world, beginning with Ghana.<\/p>\n","protected":false},"excerpt":{"rendered":"

By Isaac Ato MENSAH Accra- 27 August, 2018.   We all know living in Ghana is tough. Now when was the last time you tried leaving Ghana, starting from renewing your passport? Last week I tried renewing my passport by buying an online application form. I\u2019d never heard of an online passport application form until I got into the Osu Oxford Street Ecobank where the teller told me hard copies were not available. He said the online form works just the same. I believed him. I started the online process on Friday through to Sunday midday. Then I gave up. It\u2019s far easier to wakeRead More →<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["entry","author-atowritersghana-com","post-1082","post","type-post","status-publish","format-standard","category-uncategorized"],"yoast_head":"\nROAD TO EMMAUS; leaving Ghana requires more than a leap of faith - Writers & Shakespeares Ghana Limited<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/writersghana.com\/index.php\/2018\/08\/27\/road-to-emmaus-leaving-ghana-requires-more-than-a-leap-of-faith\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ROAD TO EMMAUS; leaving Ghana requires more than a leap of faith - Writers & Shakespeares Ghana Limited\" \/>\n<meta property=\"og:description\" content=\"By Isaac Ato MENSAH Accra- 27 August, 2018.   We all know living in Ghana is tough. 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